March 8, 2017
The response since Widgets was published has been overwhelming, with coverage or guest columns in many of the major business media. The stories, columns, radio interviews, and podcasts have multiplied to the point that we decided it’s time for an index, which will be kept here in the second position on the blog and updated as new items appear.
Want A Great Meeting? First, Get ‘More Bananas’ – Forbes; October 31, 2016
“Best friend at work” questions
Best Friends At Work? With Or Without Benefits, It’s None Of The Company’s Business – Forbes; February 14, 2017.
Stop Using Employee Friendships to Measure Engagement – Harvard Business Review; August 7, 2015.
CEO effect on employee motivation
What To Do If Your Company Has A Chief Predatory Officer – Forbes; October 14, 2016.
The 10 Warped Lessons From Willy Wonka’s Chocolate Factory – Forbes; September 8, 2016.
The Seven Lessons Of Marissa Mayer’s Loss of Command at Yahoo – Forbes; March 8, 2016.
Finally, Evidence That CEO Character Hits The Bottom Line – Forbes; September 23, 2015.
It’s Not Just the Manager Who’s Responsible for Employee Motivation; It’s Also the CEO – Chief Executive; July 10, 2015.
Your Pay Is No One’s Business – Or Perhaps It’s Everyone’s – Forbes; August 24, 2016.
Why Meaningful Work Trumps Money – Fast Company; November 12, 2015.
February 27, 2017
Within the chart above is a counter-intuitive truth employee engagement consultants either don’t know or don’t talk about.
Unhappy employees often give great customer service. In fact, the majority of the unhappiest employees say they’ll go to great lengths for their companies’ customers. So do happy employees = happy customers? Well, yes, but the connections are more complicated than commonly assumed.
You can read the particulars in my latest column for Forbes.